For service providers
Run, manage and grow your service business.
One platform for your existing customers, partner and third party work, field teams and eligible new marketplace opportunities.
Three sources of work. One board.
Your existing customers, partner work and new marketplace customers on the same schedule, the same dispatch, the same record. Scroll, and the board shows each kind.
- Blue on the board
01Your existing customers
Run the work you already have: private and repeat customers, their history, communication, scheduling and billing, in one place.
- Green on the board
02Partner and third party work
Account work, partner requests and partner billed payment workflows, on the same board as everything else, with a transparent portal for the partner.
- Amber on the board
03New marketplace customers
Grow beyond operations: eligible requests from customers searching for services near you land on your board as scheduled work, with nothing re entered.
Every step writes to the same record.
From the first request to the receipt: seven steps, one work order, nothing re entered in a second system. This is the water heater in 10306, as it happened.
01Customer request
A household in 10306 asks for a water heater, today, with photos. It arrives as a request, not as a lead to chase.
02Customer record
The CRM opens a record: address, contact, history, communication. Private, partner billed or marketplace, the same record.
03Work order
Estimate, scope, parts, documentation and the warranty terms, on one work order from the first minute.
04Schedule
Appointments, teams and availability on one calendar, with AI route planning that keeps arrivals on time.
05Dispatch
Crew A takes it. Territories and ZIP coverage decide who, the route planner decides how.
06Field service
Estimates, photos, video, parts and progress from the site, in real time, with office, field and customer on one thread.
07Invoice and payment
Approval, invoice, terms and payment activity connected to the work. Overdue tracking, notifications, payroll posted.
- 6:12 PMRequestHousehold in 10306 asks for a water heater, no hot water, today. Photos attached.
- 6:12 PMCustomer recordNew customer created from the request. Address, contact and history in one place.
- 6:13 PMWork order 10306Opened with the estimate: $340 to 410, two year warranty.
- 6:13 PMScheduledToday, 6 to 8 PM. Crew A has the window and the parts.
- 6:14 PMDispatchedMiguel R., licence PL 88214. Route planned, 26 minutes.
- 7:05 PMOn siteFour photos and a report. Price approved on site.
- 8:41 PMPaid$388 by card. Invoice sent, payroll posted, warranty on file.
Everything you need to run a modern service business.
Connect customer requests, jobs, teams, territories, communications and financial activity across the service lifecycle, without forcing your team onto disconnected tools.
- Customer and CRM management
- Customer profiles, service history, communication and active work, whether the job is private, customer paid, partner billed or third party.
- Work order management
- From request and estimate through documentation and completion, with site photos, video, parts, progress and reports.
- Scheduling and dispatch
- Appointments, teams, availability and assignments, with AI route planning that cuts travel time.
- Territory and ZIP management
- Service areas, travel logic and expansion planning. Coverage decides which marketplace requests reach you.
- Field service management
- Estimates, reports, media, parts and technician workflow, everything field teams need in real time.
- Communication and notifications
- Office, field, customer and partner threads on the job, with notifications, files and media attached.
- Invoices, payments and payroll
- Estimates, approvals, invoices, terms and payment activity connected to the work, with overdue tracking.
- Reports and analytics
- Job volume, completion, revenue and operational visibility, to turn daily operations into clearer decisions.
- Marketplace connectivity
- Participate in the ServiceJan marketplace and manage eligible new requests alongside your existing work.
For everyone on the job
- Office and admin
- Customer records, work orders, schedules, invoices and reporting in one cloud system.
- Technicians
- The same job the office sees, in the field: estimates, photos, video, parts, progress, reports.
- Subcontractors and partners
- Partner threads, partner billed work and a portal for territories, invoices and payments.
- Customers
- Requests, appointments, updates and payments, with a complete communication history.
Everything works together. An API and connections to CRM, ERP, VOIP and SMS, a website plugin that turns service and estimate requests on your own site into work orders, a partner portal for territories, invoices and payments, and AI that estimates service time, availability and pricing.
- API
- CRM
- ERP
- VOIP
- SMS
- AI estimates
- Website plugin
- Partner portal
- Marketplace
- Payroll
- Payments
Service business software for every service industry.
Built around the way each kind of service business works. Choose yours to start your application with it filled in.
- 01Furniture repairA furniture service request can begin with photos and damage details, move through scheduling and technician assignment, require inspection or parts, and finish with reports, before-and-after documentation, invoicing and follow-up.
- 02HVACAn HVAC request may begin with a no-cooling or no-heat call, require rapid scheduling and dispatch, equipment diagnosis, photos or reports, parts, a return visit, estimate approval and final billing.
- 03PlumbingA plumbing request can require urgency, location and problem details before assignment. The job may then involve diagnosis, parts, estimates, additional visits and customer updates.
- 04ElectricalFrom an outlet or lighting repair to panel, smart-home or larger electrical work, the service record moves through request, scheduling, assignment, documentation, estimate and billing without losing the customer context.
- 05Appliance repairAn appliance job may start with brand, model, symptoms and photos, then require diagnosis, parts and a second appointment. Connected work orders and customer history show the office and technician what has already happened.
- 06LandscapingLandscaping companies coordinate customers, crews, locations, scheduled work, seasonal services, estimates and billing across many properties, whether the work is one-time, project-based or recurring.
- 07HandymanWhether the request is mounting, assembly, carpentry, minor repairs or property maintenance, the business can organize the customer, scope, schedule, assigned provider, job documentation and billing in one connected record.
- 08General contractorsContractors coordinate customers, estimates, schedules, field personnel, subcontractors, documentation and billing. ServiceJan fits operations that include service calls, repair work, installations and distributed field teams.
- 09Cleaning servicesCleaning businesses manage customer locations, appointment schedules, teams, service scope, repeat relationships and billing, across one-time, deep, commercial and recurring work.
- 10RoofingRoofing work relies heavily on visual documentation and may progress from inspection to estimate, repair or replacement, with job media, service history, scheduling, crews and billing kept together.
- 11Pest controlA pest request may require an inspection before treatment and may involve multiple visits or ongoing service, with the customer, property, schedule, field documentation and billing kept connected.
- 12Garage doorJobs may involve springs, cables, openers, tracks, sensors, seals or complete installations. A connected work order preserves what the customer reported, what the technician found and what follow-up is required.
Don't see your industry? The industries shown are examples, not limits. Tell us about your service business.
Trusted providers start for free.
| Per month | Essential$195For smaller teams getting their operation connected. | Most chosenPremium$495For teams ready to expand operations and visibility. | EnterpriseLet's talkFor larger or customized operations. |
|---|---|---|---|
| Users | Up to 10 | Up to 50 | Custom |
| Customer and work management | Included | Included | Included |
| Scheduling and invoicing | Included | Included | Included |
| Core service workflows | Included | Included | Included |
| Mobile access for teams | Included | Included | Included |
| Advanced team tools | Not included | Included | Included |
| Reporting and collaboration | Not included | Included | Included |
| Marketplace job priority | Not included | Included | Included |
| AI options | Not included | Not included | Included |
| Migration and customization | Not included | Not included | Included |
| Dedicated, unlimited support | Not included | Not included | Included |
| Expansion planning | Not included | Not included | Included |
| Choose a plan | Get started | Get started | Contact sales |
Need a demo first? Request a demo or call +1 (870) SERV JAN.
Become a trusted ServiceJan provider.
Tell us about your business, the services you perform and where you work. Here is what happens from there.
- 01
Apply
Provide your contact and business information.
- 02
Tell us about your services
Identify the service categories you perform and your relevant capabilities.
- 03
Define your coverage
Share ZIP codes, cities, a radius or other service-area information for your business.
- 04
Complete provider setup
Provide anything else needed for account configuration, verification or marketplace participation.
- 05
Configure your business
Set up services, users, territories and operational preferences.
- 06
Start using ServiceJan
Manage your service business and, when eligible, take part in marketplace opportunities.
ServiceJan is a top tier field management software developed by an experienced company, integrating essential tools for efficient scheduling, dispatching, and real time tracking. Its user friendly interface and robust reporting capabilities make it a comprehensive solution for optimizing field operations.
Excellent customer service, easy to use, this app should be used worldwide. After using QuickBooks for decades I finally realize there is better. I can manage now my personnel, communication, schedule, areas and so much more, and what's great, all from one place.
Very easy to use and if there is ever help needed, they are very quick to reply with answers and resolve the issue. Getting some additional private work from the app as well, which is great.
01What is ServiceJan for service providers?
A service business management platform that brings together customer management, field service operations, scheduling, dispatch, territories, communications, job documentation, billing tools and marketplace connectivity in one system.
02Is ServiceJan only for finding new customers?
No. ServiceJan is designed first to help you manage the business you already have, including existing customers and service work. The marketplace adds another channel for eligible new opportunities.
03Can I use ServiceJan for my existing customers?
Yes. Existing customer and job management is a central part of the platform: customer records, work orders, scheduling, communications, service history and related activity.
04Can ServiceJan manage third party or account based work?
Yes. ServiceJan supports multiple sources of service work, including private customer work and account or partner based workflows, set up around how your business operates.
05Can I manage service territories and ZIP codes?
Yes. Service area and territory management lets you define and organize where you operate, and your coverage decides which marketplace requests reach you.
06Does ServiceJan sell shared leads?
ServiceJan is designed as a service marketplace and operating platform rather than a traditional shared lead list. Marketplace work is managed alongside your own customers, on the same board.
07Does ServiceJan guarantee me new jobs?
No. Marketplace demand varies with service category, location, season, customer activity, eligibility, coverage and availability, and ServiceJan remains useful for running your existing business either way.
08What types of service businesses can use ServiceJan?
A broad and growing range, including repair, maintenance, installation, property, trade, professional, technology and specialty services. The industries on this page are examples, not limits.
09How do I get started?
Apply for provider access with your contact details, category and service area. We review the application, open the account, and you set up your areas, services and team.